What You'll Learn

• Where video capture is available within measureQuick
• How to record, preview, and save a 30-second video clip during a project
• How videos are organized by system component
• How videos appear in PDF reports as scannable QR codes
• How to use video in checklist items
• How video files sync to measureQuick Cloud

What You'll Need

• Device: iPhone (iOS 15+) or Android (Android 10+) with measureQuick installed and a working camera
• App version: measureQuick 3.6 or later
• Subscription: Premier Services
• Project: An active project or Standalone session (for Navigation Drawer capture)
• Time: 5 minutes to read; 30 seconds per video clip (by definition)

Step-by-Step Guide

Step 1: Where Video Capture Is Available

Video recording is available at three points in the measureQuick workflow:

1. Any photo documentation point - Wherever the app offers photo capture during a project (equipment documentation, visual inspection, etc.), a video option is also available.
2. Checklist items configured for video - If your company admin has enabled video capture on specific checklist items (see B18), those items include a video recording button.
3. Navigation Drawer camera - In mQ+, the Camera icon in the Navigation Drawer (see B19) provides an Add Videos option at any time during a project or standalone session.

Three entry points for video - a photo documentation step with a video icon, a checklist item with a video button, and the Navigation Drawer camera menu showing Add Videos

All three methods produce the same result: a 30-second (maximum) video clip attached to the current project.

Step 2: Recording a Video

To record a video clip:

1. Navigate to any of the capture points listed in Step 1.
2. Tap the video icon or select Add Videos from the camera menu.
3. Your device camera opens in video mode with a 30-second timer visible on screen.
4. Tap the Record button to start recording.
5. The timer counts down from 30 seconds. You can stop recording early by tapping the Stop button at any time. Not every video needs to be the full 30 seconds - a 5-second clip of a data plate or 10-second clip of a noisy contactor is fine.
6. After recording, you see a preview of the video. Review it to make sure the footage is usable.
7. Tap Save to attach the video to the project, or Retake to record again.

[Visual Reference] The video recording screen shows a full-screen live camera view from the device. A 30-second countdown timer is visible at the top or corner of the screen. At the bottom, a prominent Record button starts the capture; once recording begins, this changes to a Stop button. The timer counts down as you record, and you can stop at any time before the 30 seconds elapse. The interface is intentionally minimal to keep the camera view unobstructed.

[Visual Reference] After recording, a preview screen displays a still frame from the captured video. Two buttons appear at the bottom: "Save" to attach the video to the project, and "Retake" to discard the clip and record again. Review the preview to confirm the footage is in focus, properly framed, and shows what you intended to capture before tapping Save.

Tip: Hold your phone in landscape orientation for wider shots of equipment. Portrait works well for showing a specific component or data plate up close.

Tip: Keep it steady. Brace your phone against your other hand or a nearby surface. Shaky footage is hard to watch and hard for the customer to interpret.

Step 3: Component-Organized Capture

When you are inside a project with equipment profiled, videos are organized by system component - just like photos. The app associates each video with the component you are currently documenting:

• Condenser - outdoor unit, refrigerant lines at the condenser, electrical connections
• Evaporator - indoor coil, drain pan, condensate line
• Air Handler - blower, filter, ductwork connections
• Other components - thermostat, disconnect, data plates, general site conditions

This organization carries through to the project record and the final report. When you or a reviewer opens the project later, videos are grouped under the appropriate component heading rather than dumped into a single undifferentiated list.

[Visual Reference] The project media gallery organizes videos by system component. Each component section has a heading (e.g., Condenser, Evaporator, Air Handler) with thumbnail previews of the associated videos underneath. In this example, the Condenser section shows two video thumbnails, Evaporator shows one, and Air Handler shows one. Tapping a thumbnail opens the video for playback. This component-based organization carries through to the generated report, making it easy for reviewers to find documentation for a specific part of the system.

If you capture a video through the Navigation Drawer while not on a specific component step, the app assigns it based on the workflow step that is currently active. To ensure correct organization, navigate to the relevant component step before recording.

Step 4: Videos in Reports

Videos cannot be embedded directly in a PDF file. Instead, measureQuick generates a QR code for each video and places it in the report at the appropriate location.

Here is how it works:

1. You record videos during the project.
2. When the project syncs to measureQuick Cloud, the videos upload along with all other project data.
3. When you generate a PDF report, each video appears as a QR code with a brief label indicating what it documents.
4. The customer (or anyone with the report) scans the QR code with their phone's camera.
5. The QR code links to a cloud-hosted playback page where the video plays in a web browser. No app download required.

This approach keeps the PDF file size manageable while giving the customer access to visual evidence that a static photo cannot provide. A 30-second video of a failing contactor, a vibrating refrigerant line, or an iced-over evaporator coil tells the story more clearly than a still image.

Tip: When you share a report with video QR codes, make sure the project has been synced to the cloud first. The QR codes link to cloud-hosted videos - if the video has not uploaded yet, the link will not work.

Step 5: Video in Checklists

Company admins can configure checklist items to include a video capture option (see B18 for checklist configuration). When a checklist item has video enabled:

1. The checklist step displays a video icon alongside the standard checkbox, photo, and notes options.
2. Tap the video icon to open the recorder.
3. Record up to 30 seconds.
4. The video attaches to that specific checklist item.

This is useful for checklist items where visual evidence is more meaningful than a checkbox. Examples:

• "Verify condensate drain is clear" - A 10-second video of water flowing through the drain proves the line is open.
• "Inspect electrical connections" - A video pan across the contactor, capacitor, and wiring shows the condition better than a single photo.
• "Document ductwork condition" - A slow sweep through accessible ductwork captures tears, disconnections, or insulation gaps.
• "Record system startup sounds" - Audio-visual capture of compressor startup, fan operation, or unusual noises gives the office team and the customer a record of what the system sounded like at the time of service.

A checklist item labeled "Inspect Electrical Connections" with checkbox, photo, video, and notes icons. The video icon is highlighted.

Tip: Not every checklist item needs video. Reserve video for items where motion, sound, or a broader view adds value that a photo cannot. Your admin can enable or disable video on each checklist item individually.

Storage and Cloud Sync

Videos sync to measureQuick Cloud automatically when you exit and sync the project. The sync process handles video files alongside photos, measurements, and other project data.

Key details about video storage:

• File size: 30-second video clips are typically 10-30 MB each depending on resolution and device camera quality.
• Cloud storage: Videos are stored in your company's measureQuick Cloud account. They are accessible from any device logged into the same account.
• Sync timing: Video files are larger than photos, so syncing a project with several videos may take longer on slow connections. The app shows sync progress and will retry if interrupted.
• Offline recording: You can record videos without an internet connection. The videos are stored locally on the device and upload when connectivity is available and you trigger a sync.

[Visual Reference] The project sync screen displays upload progress for all project data including photos and videos. A progress bar shows the overall sync status, and a file count indicates how many items have been uploaded versus how many remain (e.g., "Uploading 4 of 12 files"). Video files, being larger than photos, take longer to transfer. The sync continues in the background if interrupted and retries automatically when connectivity is restored.

Tip: If you are working in an area with weak or no cell signal (basements, mechanical rooms), record your videos and take your measurements as normal. Sync when you return to a location with a reliable connection - the parking lot, the office, or your next stop with Wi-Fi.

Tips & Common Issues

My video is blurry or too dark

Wipe the camera lens before recording. In dark spaces, use the Flashlight toggle in the Navigation Drawer (see B19) to illuminate the area before switching to video capture. Some devices automatically turn off the flashlight when the camera opens - if this happens, use a separate light source or your vehicle's work light.

The 30-second limit is not enough

The limit is intentional. Short clips are easier for customers to watch, faster to upload, and more focused on a single observation. If you need to document something complex, record multiple 30-second clips - one for each component or finding. This also produces cleaner organization in the report, with each QR code linked to a specific observation.

Narrate what you are showing

When recording, speak while you film. Describe what the camera is pointed at and what the customer should notice. "This is the contactor on the outdoor unit - you can see the pitting on the contact surface, which is causing the intermittent startup issue." A narrated video is far more useful to the customer and to anyone reviewing the project later than silent footage.

The QR code in my report does not work

Verify that the project has been synced to the cloud. QR codes link to cloud-hosted videos - if the video has not finished uploading, the link returns an error. Open the project, check the sync status, and re-sync if needed. If the problem persists, contact support.

Can I edit or trim a video after recording?

measureQuick does not include a video editor. You can preview and retake a video immediately after recording, but once saved, the clip is final. If you need to re-record, capture a new video and delete the original from the project media gallery.

Videos are taking too long to sync

Video files are larger than photos. On cellular connections, syncing multiple videos can be slow. Connect to Wi-Fi before syncing projects that contain several video clips. If a sync is interrupted, the app will resume where it left off on the next attempt.

Related Articles

Prerequisites:

• Report Sharing & Email

Follow-up articles:

• Report Generation

Related in the same domain:

• Companywide Checklist Builder
• Navigation Drawer (mQ+ Bottom Drawer)
• Searching and Filtering Projects

Need Help?

Contact measureQuick support: support@measurequick.com