Multi-Account Mode

Multi-Account Mode

What You'll Learn

  • How to link multiple measureQuick accounts so you can switch between them
  • How to switch accounts without logging out
  • How data separation works between linked accounts
  • Common use cases for managing more than one account

What You'll Need

  • App version: measureQuick 3.6 or later
  • Accounts: Two or more existing measureQuick accounts (each must be created independently before linking)
  • Time: 5 minutes to link accounts; switching takes seconds

Step-by-Step Guide

Step 1: What Multi-Account Mode Does

Multi-Account Mode lets you switch between separate measureQuick accounts from within the app. Each account has its own company, projects, tools, equipment profiles, and cloud data. Switching accounts changes your entire working context.

This is different from SSO. SSO (covered in A1b) controls how you sign in - through Google, Apple, or a password. Multi-Account Mode controls which account you are working in once signed in. You might use SSO to log in quickly and Multi-Account Mode to move between your company account and a utility program account.

Think of it as having separate toolboxes. Each account is a complete, independent toolbox. Multi-Account Mode lets you set one down and pick up another without leaving the shop.

Step 2: Common Use Cases

Multi-Account Mode is designed for anyone who needs access to more than one measureQuick account. Here are the most common scenarios:

Personal account vs company account. You created a personal measureQuick account to learn the app. Your employer later set up a company account and added you. You want access to both - your personal practice projects and your company's production data.

Company account vs utility program account. Your company participates in a utility rebate or quality assurance program that requires a separate measureQuick account. You need to run tests under the program account when doing utility work and switch back to your company account for regular service calls.

Training/demo account vs production account. You use a demo account for training new technicians or showing the app to customers. Your production account holds real project data. Keeping them separate prevents accidental contamination of production records.

Contractor working for multiple companies. You do HVAC work for more than one company, and each company has its own measureQuick account. You need to file projects under the correct company depending on the job.

Step 3: Linking Accounts

Before you can switch between accounts, you need to link them. Each account must already exist on its own. Multi-Account Mode does not create accounts; it connects existing ones.

  1. Log in to your primary measureQuick account (the one you use most often).
  2. Tap your profile picture at the top of the screen.
  3. Select Link Account (or Add Account).
  4. Choose a linking method:
    • Email - Enter the email address associated with the second account. A verification step confirms you own that account.
    • Phone number - Enter the phone number tied to the second account. A verification code is sent via SMS.
    • Tie-back code - Enter a code generated from the second account. This is useful when the second account uses a different email and phone number than what you have on your current device.

Link Account screen showing three linking options - Email, Phone Number, and Tie-Back Code

Link Account screen showing three linking options - Email, Phone Number, and Tie-Back Code

  1. Complete the verification for your chosen method.
  2. The second account now appears in your account list.

Repeat this process for any additional accounts you want to link. There is no limit on the number of linked accounts.

Tip: To generate a tie-back code, log in to the second account on another device (or log out and back in on the same device), go to Account Settings, and look for Generate Tie-Back Code. The code is temporary and single-use.

Step 4: Switching Between Accounts

Once accounts are linked, switching takes two taps.

  1. Tap your profile picture at the top of the screen.
  2. A list of your linked accounts appears. Each account shows its name and profile photo.
  3. Tap the account you want to switch to.

Account switcher showing linked accounts with profile info and Add Account options

Account switcher showing linked accounts with profile info and Add Account options

The app loads the selected account. The profile picture at the top of the screen changes to reflect the active account. Your projects list, toolbox, company settings, and all other data now belong to the selected account.

To switch back, tap the profile picture again and select your original account.

Tip: Switching accounts does not require re-entering credentials. Once linked, all your accounts are accessible with a single tap. You stay authenticated across all linked accounts as long as you are logged into the app.

Step 5: Data Separation Between Accounts

Each measureQuick account is completely independent. Linking accounts for switching purposes does not merge, share, or sync any data between them. Here is what stays separate:

Data Type Behavior
Projects Each account has its own project list. A project created in Account A does not appear in Account B.
Equipment profiles Profiles are per-account. Quick Profiles set up by one company do not appear in another account.
Tool configurations Toolbox settings and connected tools are per-account.
Company membership Each account belongs to its own company (or no company). Switching accounts changes your company context.
Cloud data Projects synced to the cloud are stored under the account that created them.
Subscription level Each account has its own subscription status. Premier Services on one account does not extend to linked accounts.
Settings App preferences and interface mode (mQ Classic vs mQ+) are saved per account.

Multi-account switching screen with active account and Add Account options

Multi-account switching screen with active account and Add Account options

This separation is by design. It ensures that work done under a utility program account stays in that account, company data stays with the company, and personal practice projects stay personal.

Step 6: Visual Indicator - Know Which Account Is Active

The profile picture (or avatar) at the top of the screen is your primary indicator of which account is active. Different accounts can have different profile photos, making it easy to tell at a glance.

If your accounts use the same photo or default avatar, consider setting a distinct profile picture for each:

  1. Switch to the account you want to customize.
  2. Tap your profile picture at the top of the screen.
  3. Select Edit Profile or Change Photo.
  4. Choose or take a new photo.
  5. Repeat for each account, using a different image for each.

About/Profile screen showing active account with profile picture, company name, and account management options

Some users set their company logo as the profile photo for their company account and a personal photo for their personal account. Pick whatever system makes the difference obvious to you.


Tips & Common Issues

I accidentally created a project under the wrong account

Projects cannot be moved between accounts. If you started a project under the wrong account, you have two options:

  1. Complete it in the current account if the work is minor and the data does not need to be under the other company's records.
  2. Start a new project in the correct account and re-enter the data. Check which account is active before starting any new project.

Build the habit of glancing at your profile picture before beginning work. This takes one second and prevents data filing mistakes.

Data does not transfer between accounts

This is expected behavior. Accounts are independent. If you need the same equipment profile in two accounts, you must create it in each account separately. Linking accounts connects them for switching purposes only.

I want to remove a linked account

Go to your account switcher (tap profile picture), find the account you want to unlink, and look for a Remove or Unlink option. Removing a linked account does not delete that account or its data. It only removes it from your quick-switch list. You can re-link it later if needed.

My linked account shows a different subscription level

Each account has its own subscription. If your company account has Premier Services but your personal account is free, you will see different features available depending on which account is active. Subscription status is per-account.

I linked accounts but switching does not work

  • Make sure you are running measureQuick 3.6 or later. Multi-Account Mode is not available in earlier versions.
  • Close and reopen the app, then try switching again.
  • Confirm the linking completed successfully by checking whether both accounts appear when you tap your profile picture.
  • If the second account does not appear, repeat the linking process (Step 3).

How is this different from SSO?

SSO (single sign-on) is a login method. It determines how you prove your identity when you open the app - through Google, Apple, a password, or another provider. SSO does not change which account you are working in.

Multi-Account Mode is an account management feature. It lets you move between separate accounts, each with its own data. You could use SSO to log in and then use Multi-Account Mode to switch between your company and utility program accounts.

The two features are complementary. SSO makes signing in faster. Multi-Account Mode makes switching between accounts faster.


Related Articles

Prerequisites:

Follow-up articles:

Related in the same domain:


Need Help?

Contact measureQuick support: support@measurequick.com

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