What You'll Learn

• How to sign in to measureQuick using Google, Apple, Microsoft, Facebook, or phone number
• How to link an SSO provider to an existing email/password account
• What happens to your data if you use SSO with an email that already has a password-based account
• When to use SSO vs email/password login

What You'll Need

• App version: measureQuick 3.6 or later
• Account: An existing measureQuick account, or willingness to create one during SSO sign-in
• SSO provider: An active account with Google, Apple, Microsoft, or Facebook, or a phone number that can receive SMS
• Time: 2-5 minutes

Step-by-Step Guide

Step 1: Available SSO Providers

measureQuick 3.6 supports five single sign-on (SSO) methods in addition to the standard email and password login:

Each provider button appears on the login screen below the email/password fields.

measureQuick 3.6 login screen showing SSO provider buttons (Google, Microsoft) and phone number entry

SSO lets you skip entering a separate measureQuick password. You authenticate through a provider you already use, and the app signs you in.

Step 2: Signing In with SSO (New Users)

If you do not have a measureQuick account yet, SSO creates one for you automatically.

1. Open the measureQuick app.
2. On the login screen, tap the button for your preferred provider (Google, Apple, Microsoft, or Facebook).
3. A sign-in window opens for that provider. Enter your credentials or confirm your identity.
4. Once the provider authenticates you, measureQuick creates a new account linked to that provider.
5. You land on the home screen. Your account is ready to use.

Google sign-in prompt appearing over the measureQuick login screen

No email verification step is required when you use SSO. The provider has already verified your identity.

Tip: The email address associated with your SSO provider becomes your measureQuick account email. If your Google account uses john@gmail.com, that becomes your measureQuick login email.

Step 3: Phone Number Verification

Phone number login works differently from the other SSO providers. Instead of redirecting to a third-party sign-in page, it uses a verification code sent via SMS.

1. On the login screen, tap the Phone sign-in option.
2. Enter your mobile phone number, including country code.
3. Tap Send Code.
4. Check your text messages for a verification code from measureQuick.
5. Enter the code in the app.
6. If the phone number matches an existing account, you are signed in. If not, a new account is created.

Phone number entry field with Send Code button

Tip: The verification code expires after a few minutes. If it does not arrive, confirm your phone number is correct and tap Resend Code. Check that your phone can receive SMS (some VoIP numbers do not support SMS verification).

Step 4: Existing Email/Password Users - Read This First

This is the most common source of confusion with SSO. If you already have a measureQuick account created with email and password, pay attention to how SSO interacts with it.

The risk: Signing in with an SSO provider from the login screen may create a separate, new account, even if the SSO provider uses the same email address as your existing account. Your projects, tools, company membership, and cloud data are tied to your original account. The new SSO-created account starts empty.

What this looks like in practice:

• You created your account a year ago with john@gmail.com and a password.
• You update to measureQuick 3.6 and tap "Sign in with Google" on the login screen.
• Google authenticates you with john@gmail.com.
• measureQuick may create a second account linked to Google SSO rather than signing you into your existing account.
• You see an empty home screen with no projects, no tools, and no company.

How to avoid this: Do not use the SSO buttons on the login screen to access an existing email/password account. Instead, log in with your email and password first, then link your SSO provider through account settings (see Step 5 below).

If you have already signed in via SSO and see an empty account, your original data is not lost. See the Troubleshooting section below for recovery steps.

Step 5: Linking SSO to an Existing Account

To add SSO convenience to your existing email/password account without creating a duplicate, link the provider from inside the app.

1. Log in to measureQuick with your email and password (the account that has your data).
2. Tap your profile picture at the top of the screen.
3. Go to Account Settings.
4. Find the Linked Sign-In Methods or Connected Accounts section.
5. Tap the provider you want to add (Google, Apple, Microsoft, Facebook, or Phone).
6. Authenticate with that provider when prompted.
7. The provider is now linked to your existing account.

Account Settings screen showing Linked Sign-In Methods section with provider options

After linking, you can use either your email/password or the linked SSO provider to sign in. Both methods access the same account with all your data.

Tip: You can link multiple SSO providers to a single account. For example, you might link both Google and Apple so you can sign in from any device using whichever is convenient.

Step 6: When to Use SSO vs Email/Password

Both methods get you into the same account once linked. Here are the practical differences:

SSO is better when:

• You want faster daily login (one tap instead of typing credentials)
• You already use Google, Apple, or Microsoft sign-in across your other apps
• You prefer not to manage another password
• You share a device with other technicians who each have their own SSO accounts

Email/password is better when:

• You want a credential that you control, independent of any third-party provider
• Your company requires password-based authentication
• You need to log in from a device where your SSO provider is not configured
• You want to ensure your measureQuick access is not affected if you lose access to your Google, Apple, or Microsoft account

You do not have to choose one or the other. Link your SSO provider for daily convenience and keep your email/password as a backup.

Tips & Common Issues

SSO login fails or shows an error

• Confirm your SSO provider account is active and not locked.
• Check your internet connection. SSO requires communicating with the provider's servers.
• If using Apple Sign In, make sure you have not previously chosen "Hide My Email." If you did, Apple generated a relay address that may not match your measureQuick account email.
• Try closing and reopening the measureQuick app, then attempt SSO again.

"Account not found" or empty account after SSO login

This usually means SSO created a new account instead of connecting to your existing one.

1. Log out of the SSO-created account.
2. Log in with your original email and password.
3. Verify your projects and data are present.
4. Link the SSO provider through Account Settings (Step 5 above).
5. Log out and test the SSO login. It should now connect to your original account.

If you cannot remember your original password, tap Forgot Password on the login screen and enter the email address you used when you first created your account.

I linked the wrong SSO provider

Go to Account Settings > Linked Sign-In Methods and remove the provider you linked by mistake. Then link the correct one.

My company requires all technicians to use the same login method

SSO is a per-user choice. Each technician on your team can use a different sign-in method. The login method does not affect company membership, data access, or permissions. A company admin manages access through company settings, not through login method.

Phone verification code never arrives

• Confirm the phone number is correct, including country code.
• Make sure your phone can receive standard SMS messages (not just iMessage or data-based messaging).
• Wait up to 2 minutes. Carrier delays can slow delivery.
• Tap Resend Code if the first code does not arrive.
• If repeated attempts fail, use a different SSO provider or email/password login, then link the phone number later through Account Settings.

Related Articles

Prerequisites:

• Creating Your measureQuick Account

Follow-up articles:

• Multi-Account Mode
• Company Account Setup
• Subscription Activation

Related in the same domain:

• User Management

Need Help?

Contact measureQuick support: support@measurequick.com