Managing Billing in the mQ Cloud
Managing Billing in the mQ Cloud
You can now manage your company's subscription yourself. Open Billing in the left menu at cloud.measurequick.com to see your plan, change your payment method, add seats, apply a promo code and download invoices. Billing is processed through Stripe.
Your subscription
The Company subscription card shows your plan, the date the current period ends, and your number of billable seats. From here you can:
- Change plan: open the plan picker to switch plans or add add-ons (see below).
- Cancel or resume: cancel your subscription, or resume one that is set to cancel. Cancellation takes effect at the end of the current billing period. Only a Company Admin or Administrative user can cancel.
- Promo code: enter the code and click Apply.
Plans and add-ons
Click Change plan to see the available plans. Premier Services is $49/user/month. Stripe prorates plan changes, and upgrades are invoiced right away.
Below the plans, tick an add-on to add it to your subscription:
- Unlimited ACCA Quality Installation Certificates: a per-company add-on. Pricing ranges from $100 -$200/month based on membership. See the ACCA Option.
- National Comfort Institute Option: $10 per billable tech per month, free for active NCI member companies. See the NCI Option.
Payment method
Pay by card or by US bank account. The Payment method card shows what is on file and whether the last payment succeeded. Click Replace to add a new card or bank account, or Remove to take one off.
Seats
Only users who connect to tools use a billable seat: the Service Technician, Service Manager and Program Technician roles. Company Admin and Administrative users are free.
- Click + to add seats. Each new seat is a reserved "open seat" you can fill from My Company. Seats added mid-cycle are prorated.
- Your seat count can't go below your number of billable users. To go lower, change a user's role in My Company, or deactivate them.
Invoices
The Invoices list shows every invoice with its amount and status. Click View to open one, or PDF to download it. Invoices go to your company email unless you untick Same as company email and enter a different billing email.