Account Deletion & Data Transfer

Account Deletion & Data Transfer

Requesting Account Deletion

To delete your measureQuick account, email support@measurequick.com with:

  • The email address on your account
  • Your name
  • Confirmation that you want the account deleted

Support will process the deletion and confirm by email. There is no self-service account deletion in the app.

Before You Delete: What to Save

Account deletion is permanent. Before requesting it:

  1. Export your reports. Open each project you want to keep and generate a PDF report. Save the PDFs to your phone or email them to yourself. After deletion, you will not be able to access project data.
  2. Download your photos. If you have photos in projects, save them to your phone before deletion.
  3. Cancel your subscription first. Go to Settings > Subscription > Cancel Subscription to avoid further charges (see Subscription & Billing FAQ for details). Then request account deletion.

What Gets Deleted

  • Your user profile and login credentials
  • All project data, test records, and measurement history
  • All photos stored in the cloud
  • Your company membership (if you are the only member, the company account is also removed)

What Happens If You Are a Company Owner

If you are the Owner of a company account with other members:

  • Transfer ownership to another Manager before requesting deletion. Go to Settings > User Management, select the new Owner, and assign the Owner role. For details on user roles, see How to Create User Accounts.
  • If you delete your account without transferring ownership, contact support to discuss how to handle the company account.

Transferring Data to Another User

measureQuick does not have a built-in data transfer feature between accounts. If you need to move project history to a different user:

  • Generate PDF reports from each project and share them with the new user.
  • Contact support@measurequick.com to discuss options if you need to transfer a large volume of data.

Switching to a New Email Address

If you want to change your login email instead of deleting your account, see Login & Account Recovery. Support can update your email without deleting your data. If you just need a new password, see How to Reset/Change Your Password.

Still Need Help?

Email support@measurequick.com or call (234) 813-9178 (Monday-Friday, 9am-5pm EST).

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