Core Concepts

• Project: A digital work order documenting an HVAC system's condition and performance on a specific service date.
• Site: The customer's property information, including contact details and location.
• Equipment: The specific HVAC appliance being serviced at a Site.
• Profile: Essential system information that sets performance expectations for the Equipment.

Features and Functions

• Premier Services Features: Advanced functionalities including cloud data retrieval, data streaming, and report generation.
• Calculations: Derived metrics like airflow and capacity based on sensor readings and profile information.
• Data Streaming: Real-time sharing of diagnostic data with remote experts or supervisors.
• Guided Workflows: Step-by-step processes for various HVAC tasks, ensuring consistency and thoroughness.

Diagnostic Tools

• Test In: A snapshot of the live measurements representing the system's state and performance level before any repairs or adjustments are made.
• Test Out: A snapshot of the live measurements representing the system's performance after servicing.
• Vitals Score: measureQuick's proprietary scoring system for system performance.
• Fault Detection: Automated identification of system issues based on measurements and calculations.

Reporting

• Vitals Report: A concise, homeowner-friendly summary of system performance. See the Reports Guide.
• Pro Report: A comprehensive service report including Test In and Test Out data, photos, and detailed measurements.
• Classic Report: A basic report with essential system information and readings.

Technical Terms

• Benchmarking: Saving system performance data for future comparison.
• Smart Tools: Digital, often wireless, tools that connect directly to the measureQuick app. See How to Select the Right Smart Tools.