measureQuick HVAC Support Portal

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    Getting Started With measureQuick

    Use the toolbar above to explore our knowledge base articles, view community discussions, or post a support ticket. If you're just getting started with measureQuick, our top resource guides are listed below:






      • Knowledge Base

      • Troubleshooting

        For articles that have to do with troubleshooting common device issues and permissions that affect the app.
      • Integrations

        This category is for articles that have to do with any integration outside of mQ like CRM's and energy companies
      • Resources

        For articles that pertain to "how to"
      • Archive

        Articles that have outdated information and obsolete.
      • Training

        Training Content
      • Recent Articles

      • Photo/Video Documentation-Only Mode

        What You'll Learn How to capture photos and videos without running a diagnostic workflow When to use Documentation-Only Mode instead of a full project How to organize documentation by system component How to generate a photo/video report from ...
      • Service History Timeline

        What You'll Learn How to view past service records for a piece of equipment in measureQuick How to compare Vital Scores over time to track system health How to access stored AI diagnostic notes from previous visits How to use service history for ...
      • Video Documentation (30-Second Clips)

        What You'll Learn Where video capture is available within measureQuick How to record, preview, and save a 30-second video clip during a project How videos are organized by system component How videos appear in PDF reports as scannable QR codes How to ...
      • Post-Training Implementation Checklist

        What You'll Learn How to implement measureQuick across your team after completing training A week-by-week plan for the first 90 days to avoid skill decay Joe Medosch's team responsibility distribution model for sustainable adoption Concrete ...
      • AI Assist: Voice and Text Diagnostics

        What You'll Learn How to use voice and text interaction to get AI-powered diagnostic guidance from live measurement data How AI Assist differs from mQ Assist (I4) and why that distinction matters What the output categories are and how to read them ...
      • Popular Articles

      • How is the Estimated Airflow Calculated

        = First, probe placement is critical! insert the supply up into the closest supply register and the return air probe at the face of the return. You need to go into the supply so you do not get a mixed air temperature at the face due to air ...
      • measureQuick Version 3.0 Release Notes

        Version 3.0.34 No more delays when opening mQ when there's bad Internet quality Fix for Elite Air Filters by Zephyr integration features so that proper content shows up Range indicators for reporting ON by default for new app installs (up and down ...
      • Proper Wireless Probe Placement for Accurate Diagnostics in measureQuick

        Proper Wireless Probe Placement for Accurate Diagnostics in measureQuick measureQuick at its core is a fancy computer. To get the right answers out, you have to put the right information in, meaning the probe placement is critical. Note: When placing ...
      • measureQuick 2.5 Release Notes

        Welcome to mQ2.5! Here’s what’s new! 2.5.130 Release notes Version 2.5.130 was released Wednesday, March 20th, with the following new features: JB Climate Class wireless probes support Yellow Jacket YJACK wireless probes support View Gauge & ...
      • The difference between Suction line & Vapor line

        The difference between Suction line & Vapor line The suction line is to return gas to the compressor. It is between the evaporator and compressor on a standard cooling system and between the reversing valve and the compressor on a heat pump. On a ...