1. Home
  2. Frequently Asked Questions
  3. What do I do when the app “crashes”?

What do I do when the app “crashes”?

Restart the application. Apps are complex pieces of software and do need to be restarted periodically to clean up temporary files.

For older iOS devices, double tap the home button to display all open apps and swipe the app up to close the application.

For new iOS devices, from the Home Screen, swipe up from the bottom to show all open applications and swipe up mQ.

Updated on March 31, 2021

Was this article helpful?

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Tech Support

Leave a Comment