1. Home
  2. Frequently Asked Questions
  3. Everything is working correctly, why am I still getting red/yellow flags on the Home Screen?

Everything is working correctly, why am I still getting red/yellow flags on the Home Screen?

Flags indicate “symptoms” of improper operation and do not definitively mean that the system operation is improper. Profiles are “educated guesses” on system operation and typically very reflective or consistent with the equipment selected. The technician should look at the symptoms and evaluate each one to verify if a problem exists. Minor faults contribute together to make major faults. If there are more than 4 minor faults contributing to a major fault, the fault cannot be cleared by the user. A green checkered flag is an indication of proper operation.

Updated on March 31, 2021

Was this article helpful?

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Tech Support

Leave a Comment