Why aren’t the company QBits accessible to all my employees?
Many mQ users take it upon themselves to create their own mQ account, doing so frequently causes duplicate companies to...
- Home
- Frequently Asked Questions
Frequently Asked Questions
-
-
I just bought a new device & had all my apps transferred. Now mQ doesn’t work.
Not all library data is actually transferred in that process, so you will have to delete and reinstall mQ. If... -
How to save projects to the cloud without an Internet connection.
Basically, you can’t save to the cloud, ServiceTitan, email etc.. without an Internet connection. So this will go through how... -
Why can’t I get a green checkmark in my workflow?
Open the section and complete all bold black sections or bold red sections of the project. After completing this step,... -
Everything is working correctly, why am I still getting red/yellow flags on the Home Screen?
Flags indicate “symptoms” of improper operation and do not definitively mean that the system operation is improper. Profiles are “educated... -
Why can’t I see the project workflow I need?
-
What do I do when the app “crashes”?
Restart the application. Apps are complex pieces of software and do need to be restarted periodically to clean up temporary... -
How do I get filter face velocity to show up on the pdf report?
2 points of data are needed for the filter face velocity to show up on the report. Filter size: With... -
Why don’t I see my manometer measurements in Gas Furnace mode?
The most common issue is not having the probes mapped. Click the T/P button in the heating screen, then tap... -
Why is mQ calculating a capacity or tons of cooling that is higher than the system is rated?
This typically happens when the user inputs an airflow that is much higher than the actual air flow of the...
Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Tech Support